Refund Policy

Last Updated: January 31, 2025

1. No Refund Policy – Digital Product

ASIN Crawler is a digital product (Chrome extension) delivered immediately upon purchase. Due to the nature of digital goods, all sales are final, and refunds are generally not provided.

2. Why We Do Not Offer Refunds

2.1 Pre-Purchase Evaluation

Before purchasing ASIN Crawler, you have:

  • Reviewed and tested the extension’s features through the Chrome Web Store.
  • Verified its functionality through store ratings and reviews.
  • Confirmed compatibility with your browser before purchasing.

2.2 Fraud Prevention & Subscription Misuse

We enforce this policy to prevent refund abuse, including:

  • Accessing PRO features and requesting a refund after use.
  • Extracting ASIN data and then claiming dissatisfaction.
  • Repeatedly subscribing and canceling to exploit refunds.

This policy ensures fair pricing for all honest users and prevents fraudulent activities.

3. Understanding Your Purchase

By purchasing ASIN Crawler, you agree that:

  • You have reviewed all features on the Chrome Web Store.
  • You are purchasing a non-refundable digital product.
  • You will receive immediate access to PRO features.
  • You understand this policy exists to prevent fraudulent usage.

4. Payment Processing & Compliance

  • All payments are processed securely through Stripe, a PCI DSS-compliant payment provider.
  • ASIN Crawler does not store or process payment details directly.
  • For details on how Stripe secures and processes payments, refer to Stripe’s Privacy Policy.

5. Subscription Cancellations & Refund Exceptions

Per Stripe’s Subscription Cancellation Policy, you may cancel your ASIN Crawler subscription at any time, but refunds are only provided under the following conditions:

5.1 Valid Refund Exceptions

A refund will only be considered in the following cases:

  • Duplicate Charges – If you were billed twice for the same purchase.
  • Failed Service Activation – If your payment was successful, but your PRO features never activated.
  • Technical Issues Preventing Use – If a confirmed bug prevents the extension from functioning as advertised.
  • If a refund exception applies, Stripe’s refund timeline and processing rules will apply. Refunds may take several business days to appear in your account.

5.2 Subscription Cancellation Policy

  • Self-Cancellation: You can cancel your PRO subscription at any time from your ASIN Crawler account settings.
  • No Automatic Refunds: Canceling your subscription does not trigger a refund. You will retain access to PRO features until the end of your billing cycle.
  • No Refunds for Partial Usage: If you cancel mid-cycle, you will not receive a prorated refund for unused time.
  • Refunds, when applicable, will be processed through Stripe according to their policies. ASIN Crawler does not issue direct refunds outside of Stripe’s guidelines.

If you qualify for an exception, email support@asincrawler.com with proof of your issue.

6. Before You Purchase

To ensure satisfaction, we recommend that you:

  • Test the free version of ASIN Crawler through the Chrome Web Store.
  • Review all product features and descriptions before purchase.
  • Verify browser compatibility with the extension.
  • Contact our support team with any pre-sale questions.

7. Technical Support Guarantee

While refunds are not provided, we are committed to helping you resolve any issues.

  • If you experience technical problems, contact support for troubleshooting.
  • We will work with you to ensure the extension functions as intended.

For technical support, email us at support@asincrawler.com.

8. Contact Information

For valid refund exceptions or support inquiries, contact us at:

Support Email: support@asincrawler.com
Website: https://asincrawler.com

9. Policy Agreement

By purchasing ASIN Crawler, you agree to:

  • The no-refund policy, unless you qualify for an exception.
  • The secure payment processing through Stripe.
  • Canceling your subscription manually if you wish to stop billing.
  • Contacting support first before disputing charges or requesting refunds.

This policy is final and non-negotiable. If you do not agree, do not purchase ASIN Crawler PRO.

10. Compliance with Stripe & Chrome Web Store Policies

  • This Refund Policy aligns with Stripe’s Subscription & Cancellation Policy.
  • This Refund Policy is compliant with Chrome Web Store’s Digital Product Policies and Stripe’s Subscription Management Guidelines.

Icon Account

Pricing